PatPaw
Support
How can we help?
Contact PatPaw for account, safety, booking, or privacy support. We aim to review urgent safety issues as quickly as possible.
Email Support
Reach us at shiyaosy915@gmail.com. Include your account email, the issue, and any relevant booking, profile, or message details.
Account Help
For login trouble, password help, profile changes, or account deletion questions, email us with the address used for your PatPaw account.
Safety Reports
If a user, listing, message, or booking feels unsafe, use the in-app report and block controls when available, or email us with screenshots and context.
Bookings
Pet owners and carers are responsible for confirming care details, timing, location, and expectations before care begins. We can help review platform issues.